Time: Note to Samsung: The Pen Doesn’t Sell
Here are the problems with using the pen as a selling point for Samsung’s Galaxy Note:
- It conjures memories of the Palm Pilot, a product and a brand that became obsolete a long time ago.
- You can’t explain the subtleties of the stylus in a flashy television commercial. The important detail — that it’s used for specific applications and doesn’t just work in place of your fingers — is lost upon the average viewer.
- The stylus appeals to niche cases, like artists who want to sketch or journalists who want to take notes. Those are tricky ideas to convey to a large, mainstream audience, especially in the span of one TV commercial.
- Having a pen means having an extra accessory to worry about — something viewers may consider as the actors pass their gadgets around for everyone to try.
- Just a guess: nobody in the history of consumer electronics has ever squealed with amazement the words “IT’S GOT A PEN!?”
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